About
Embedded by design
After 27 years, I know how to talk to your executives and your customers. Like an in-house designer, I'm in your Slack channel so devs and writers can talk to me. I coordinate across organizations and interview users and find what's actually driving them. I understand how products are built because I've launched products myself.
How I work
Built to work like part of your team.
I bring agency-level experience with thoughtful one-on-one guidance, direct collaboration, and clear communication. Founded in 1998, we're a small studio that only expands if the project calls for it, collaborating with a trusted group of long-time agency partners that I'm happy to call friends.
I’ve been designing and building websites since 1998, long before templates, page builders, or shortcuts. That long view helps me focus on what actually matters: clarity, usability, and decisions grounded in reality.
I integrate with your team in whatever way makes the most sense. At some point I've filled many roles, across design, development, content, and production.
In-house UX leadership
I work as part of your team, taking on the role of UX designer and guiding the work from early decisions through delivery.
Agency partnerships
I partner with a select group of design, development, and branding agencies, expanding their UX and design capabilities.
Developer-aware design
I work closely with developers, shaping solutions that account for actual frameworks, API constraints, and platforms, informed by my own coding experience.
At the core
What to expect
Working together is collaborative, practical, and steady.
About me
How I got here
I'm the founder and UX designer behind Eric Miller Design, personally leading every project from start to finish. I came up alongside the early web, back when sites were coded by hand, and still bring that builder’s mindset to our client work: focused on how things actually get made.
I began shaping Eric Miller Design while also working in-house at BMI, where I spent a decade as their web designer, developer and editor. The role went far beyond screens and code. Working in the music industry meant live shows, fast turnarounds, and wearing whatever creative hat was needed: designer, writer, photographer, editorial staff of MusicWorld magazine, video production, camera crew… you name it. 25 years later, some of this work still lives online.
Some of our earliest client work came out of the industry, building websites for music organizations and designing songbooks (yes, in print) for artists like the Black Eyed Peas and Tenacious D.
During that time, I was also the writer for About.com’s entire graphic design section (when it was a NY Times Company) and served as a Webby Awards judge for the International Academy of Digital Arts and Sciences. My own 6 Webby honors date back to 2008. Since then, Eric Miller Design evolved with the industry, shifting from hand-coded HTML sites to UX consulting, complex application design and AI-driven workflows.
